Spacetime Studios delivers AI transformation with measurable outcomes. Below are real engagements with real metrics, from $118M US government agreement strategy to automated document processing and AI-powered support resolution.
Codesmith needed strategic leadership for the launch of a $118M agreement with the US government. This required someone who could simplify extremely complex technology and business challenges into clear, executable tasks.
Approach
Haven led strategy directly, working as an embedded partner rather than an outside advisor. The engagement focused on breaking down complex problems, aligning cross-functional teams, and driving execution with zero wasted time.
Results
◆$118M US government agreement successfully launched
◆Immediate results in an extremely complex environment
◆Zero wasted time: every hour mapped to measurable outcomes
“Haven from Spacetime led strategy for Codesmith's launch of a $118M agreement. They deliver results immediately in extremely complex environments by simplifying problems into clear executable tasks. Spacetime takes a contrarian approach to solving technology and business challenges that other firms won't. Easily the best value in the game, with ZERO wasted time.”
Real Estate45 employees3-week engagement (discovery through production)
Real Estate Brokerage: AI-Powered Document Processing
Problem
A 45-person real estate brokerage was spending 20+ hours per week on manual document processing: contracts, disclosures, and onboarding forms. Staff copied data between systems by hand, introducing errors and delays.
Approach
We built an AI-powered document processing pipeline that extracts structured data from uploaded documents, validates it against business rules, and routes it to the correct systems (CRM, compliance, accounting). The system handles contracts, disclosure forms, and agent onboarding packets.
Results
◆85% reduction in manual document processing time
◆20+ hours/week reclaimed for revenue-generating activities
An 80-person SaaS company was drowning in Tier 1 support tickets. Their 6-person support team spent 60% of their time on repetitive questions that had clear answers in their knowledge base.
Approach
We deployed an AI support agent that integrates with their helpdesk (Zendesk), reads incoming tickets, searches their knowledge base, and either resolves tickets automatically or drafts responses for human review. The agent handles account questions, feature requests routing, and common troubleshooting flows.
Results
◆42% of Tier 1 tickets resolved without human intervention
◆Average first-response time dropped from 4 hours to under 2 minutes
◆Support team reallocated 15+ hours/week to complex customer success work
◆Customer satisfaction scores maintained (no degradation)
Want results like these?
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